Order Verification for Cash on Delivery (COD)
For Cash on Delivery (COD) purchases, customers will receive a one-time verification code (OTP) on the mobile number provided during checkout. This code must be entered on the order confirmation page to complete the verification process.
If the verification code is not received, an automated verification call will be made by Hassan Cloths and Sale Depot to confirm the order details.
Orders that are not verified via SMS OTP or automated call within 48 hours of placement will be automatically canceled.
Verified COD Orders
An order is marked as “Verified” once the customer confirms it using the OTP sent via SMS or responds to the automated call. This process ensures that the order was placed intentionally and helps prevent any unintentional or fraudulent purchases.
By verifying the order, the customer agrees to receive the order at the provided address.
Order Tracking
After your order is processed and dispatched, you can track its status through the tracking link sent to your registered email address or by visiting the Track Your Order page on our website.
Order Cancellation Policy
Hassan Cloths and Sale Depot reserves the right to cancel any order before it is shipped, due to reasons such as:
- Product availability
- Pricing errors
- Technical issues
Domestic Delivery (Pakistan)
Standard delivery timeframe: 2 to 3 working days
During sales or promotional periods: 6 to 8 working days
Flat shipping charges: Rs.100 on all local orders
Orders may be split into multiple shipments for efficient delivery. No additional shipping charges will apply for split deliveries.
International Shipping
Standard delivery timeframe: 5 to 7 working days
During sale events: 12 to 15 working days
Shipping fees are calculated based on the destination and package weight
Any applicable customs duties or taxes are to be paid by the customer upon delivery
Please be aware that international orders may be subject to import duties and taxes, which are not included in the purchase price. These charges must be paid by the customer to the courier at the time of delivery.
Orders that are not accepted due to unpaid duties and taxes will be canceled or returned without a refund.
Duties, Taxes, and International Delivery Charges
Prices listed on the website do not include international duties or local taxes. These charges vary by country and are the responsibility of the customer.
In case of non-payment of duties or taxes, the order may be returned or canceled without a refund.
If you have any questions regarding your order, delivery status, or verification process, please contact Hassan Cloths and Sale Depot customer support at +92 344 9111807